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Albert Rodriguez has an extensive background in IT support within higher education, amassing 15 years of experience. His expertise lies in complex problem-solving and troubleshooting, frequently requiring innovative, out-of-the-box solutions to resolve intricate computer issues.
Albert Rodriguez possesses a comprehensive skill set in information technology, including Windows support, Mac OS support, iOS support, Linux support, and specialized software and equipment troubleshooting. His proficiency in remote and on-site troubleshooting, as well as software and hardware problem-solving, enhances his ability to provide effective IT solutions and support.
Albert Rodriguez's educational journey began with an early passion for technology, which led him to acquire many of his skills through hands-on learning. He completed a trade school program that propelled him into his first internship in higher education at Cal Poly Pomona, where he continued to develop and grow his expertise. Later, as a testament to his growth, he achieved certification as an Apple Certified Mac Technician.
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